Our IT service desk provides you with real-time incident resolution and service request management. Our team is structured according to their own knowledge and specialities to provide tailored services and advice. Our main objective is to minimise disruption to your business, which is why we offer customised services.
Our team consists of 1st, 2nd and 3rd level technicians so you can be sure that a knowledgeable technician will answer your calls quickly. Our team of technicians are able to provide not only technical proficiency in the hardware and software you need, but also an understanding of why you use them. We guarantee that our assistance is always available when you need it most.
In order to provide the best service for our clients, all of our Service Desk processes are equipped with ticket severity and impact levels. Our team of technicians have expertise in both remote and onsite face-to-face client support.
For the ultimate experience, you need high performing systems. Our team provides the most reliable and remote software in the industry.
Contact us to learn more about Netcorp’s IT Service Desk support.